Frequently Asked Questions – Candy96

Get instant info on sign-up, deposits, withdrawals, bonuses, and VIP rewards — all streamlined for a smooth experience at Candy96.

Registration & Login

How do I register for a Candy96 account?

Getting started is simple. Visit our Register Page, complete the registration form, and verify your mobile number using the OTP. No deposit is required, and you can begin enjoying pokies instantly.

How do I log in?

Log in effortlessly using your registered mobile number and password via the Login Page. For added security, please note that only one device can be active at a time.

What if I forget my password?

No worries. Click “Forgot Password” on the Login Page and follow the straightforward instructions to reset your password via OTP verification.

Deposit & Withdrawal

How do I deposit money?

Depositing funds is both quick and convenient. You can choose from Bank Transfer, Visa/MasterCard, or Cryptocurrency. Most deposits are processed within one minute, allowing you to start playing without delay.

Do I need KYC for credit card or crypto deposit?

Yes. KYC verification is required for your first deposit using Visa/MasterCard or Cryptocurrency. Once you are verified, all subsequent deposits will be processed automatically and instantly.

How do I withdraw funds?

Ensure your bank details are accurate, then visit the withdrawal page. Enter the desired withdrawal amount and confirm your request. While most withdrawals are processed promptly, larger amounts may require additional security verification.

Promotions & Bonuses

What is a deposit bonus?

A deposit bonus is additional credit added automatically to your Candy96 account based on a percentage of your deposit. It’s an excellent way to boost your bankroll and extend your playtime.

Can I combine bonuses with deposit amounts?

Unfortunately, at Candy96, bonuses—including free credits, rebates, and commissions—cannot be combined with other bonuses or deposit amounts.

VIP & Loyalty

What VIP rebates are available?

Unlock daily, weekly, and monthly VIP rebates at Candy96. As you climb the VIP tiers and increase your gameplay, enjoy greater cashback and accelerated rewards.

Do VIPs receive no-deposit bonuses?

Yes! High-tier Candy96 VIPs benefit from exclusive weekly no-deposit bonuses—providing extra rewards simply for your continued play.

History

Where can I view my game or transaction history?

All your deposit, withdrawal, and gameplay records are available on the History Page. Monitor your account activity in real time for complete control.

Live Chat Support

How do I contact Candy96 support?

To reach our support team, simply click the “Live Chat” button at the bottom of any page. While no login is necessary, signing in can help us resolve your queries more efficiently.